Business Services – Mead Medical

PRACTICE MANAGEMENT

FINANCE MANAGEMENT

As a long-established multi-site practice Mead Medical understands the importance of keeping your own practice identity, culture and independence to provide a unique an individual family orientated service to your own community.

We also clearly understand the complexities and challenges that come with trying to manage this in a smaller practice environment.

Such as but not limited to:

• GP recruitment – reduction of DPA areas making it impossible to get additional GPs
• Peer support and collegiality
• MBS restraints and ongoing tightening of access
• Changing environmental impacts such as Pandemics
• Staff management and the associated HR minefield 
• Changing and increasing Accreditation standards compliance and requirements
• Work life balance – who is going to look after your patients when you are sick or on want a break!
• Risk Management in an ever-increasing litigious world
• Increasing unrealistic expectations of the community – your patients
• Keeping on top of industry and technology changes

How will you make this all work and continue to be able to concentrate on what you do best as a GP or clinician and provide your patients with a comprehensive quality health care service?

Mead Medical propose to assist you with the day to day management of running a general practice and free you up to do what it is you love and are trained to do and that is treat patients

We will ensure that you:

• Maintain your identity, Independence and full control of your practice
• Maintain your patients & GPs
• Maintain your individual practice values, vision and mission
• Have the benefit of our economies of scale with contracts, staff, resources and expertise

You are able to select from our extensive list of services and or expertise we can provide as a one off or ongoing basis.  

Our Professionals

Certified Practice Manager – Collean Guest

Qualifications & Experience

Diploma of Practice Management, Diploma Human Resources, BSBAUD402 & BSBAUD503 Quality auditing Certified Practice Manager (AAPM) Current, Accredited auditor of RACGP Standards by JAS/ANZ, Certificate 4 in health administration. 

An experienced Practice Manager working in the primary health care industry for over 30 years, 25 of which were in Victoria and the last 10 years back here in WA.   I have had a variety of roles starting as Medical receptionist to Practice Manager, Operations Manager, General Manager and worked with practices from small business to corporate multi sites, including working for Divisions of General Practice and Medicare locals giving me a very broad understanding of the health sector.

I have been a RACGP accreditation surveyor for over 25 years and have watched both the industry and general practice change significantly over this time, this has given me a strong insight as to what is required of the standards to be an effective, efficient and quality general practice in a rapidly changing environment.

I am very passionate about organisation culture and believe it is the secret to a harmonious workplace which can lead you to becoming an employer of choice, I always aim to lead by example and expect my staff to demonstrate the same behavior’s.

Extensive industry experience in a variety of leadership roles: 

• 25 years + Certified Practice Manager (CPM) (Member AAPM
• Extensive Management, Program and Project development experience
• RACGP Standards
• Organisational Culture focus & Strategic development & realignment
• Multisite & new start up site
• Qualified Human Resources & Operations Management
• Extensive Quality Assurance/Risk Management experience including development, implementation and support of quality systems through General Practice
• QPA ACCREDITATION plus, Accreditation Surveyor – 20 years+ experience in the Primary health Care sector ensuring quality systems compliance of RACGP standards for over 400 Practices (National)
• Extensive experience and Knowledge of Primary Health Sector & Not for Profit
• Approved After Hours & Aboriginal Health Services Assessor
• Control & Cold Chain Infection expertise
• Leadership & Emotional Intelligence
• Pandemic Responsiveness

Finance Manager – Michelle Johnston

Qualifications & Experience

Associate of the Australian Society of CPA’s, Member of the Institute of Certified Bookkeepers, Bachelor of Commerce

• High level of accounting and bookkeeping knowledge
• Xero and MYOB expertise
• High level of expertise with financial analysis and modelling specializing in General Practice
• Strong computer and technology knowledge including full Microsoft 365 suite
• Clinical software Best Practice expertise
• Over 5 years’ experience working with General Practitioners in Primary Care
• 32 years accounting and industry experience